Small Office, Home Office (SOHO) Onsite Service

Our customers are always serviced by certified, highly experienced technicians, many of whom are degreed professionals - the same technicians that service local businesses' computer networks, servers, and data security needs.

Our company is locally owned and operated and is not a franchise - this means personal service from a team of technicians that gets to know you and your unique needs; there is never a need to repeatedly explain yourself to each new technician that arrives.  Our repeat customers are pleased to see that they frequently get the same technician and not the "technician of the week."

Some tips to help you prepare for your service date:

• If you are having trouble accessing the internet, call your internet service provider and have them check your lines before scheduling service.  Sometimes they can make a "quick fix" for you that's usually free.  If you (or a neighbor) has a wireless network, you should know that 2.4GHz cordless phones frequently cause interference.  In many cases, the only way to remedy this is by using a different cordless phone.
   
• Think you have a virus or spyware?  Download and run the free SpySweeper 14-Day Evaluation edition.  We have found SpySweeper to clean off more spyware than AdAware and SpyBot combined.  While this is optional, it will shorten your appointment time and save you money.
   
• Make sure you have the original disks that came with the computer.  If the technician needs to reload software, they will come in handy and can save you a significant added expense - otherwise you may need to repurchase programs.

A major credit card is required to make an appointment reservation.  Late cancellation and no-show fees apply with less than 48 hours notice.